Our best carriers work with us to provide the very best service for our customers. They offer complete transparency and communicate every step of the way. We work together and agree on competitive rates where we can both "win." Our carriers stay in front of potential issues that may arise and even communicate things that we may not have even thought of yet. We have built a great, long-lasting relationship that I am very proud of.
- Tiffany Spatafora, Transportation Coordinator, 2 years of Industry Experience

Our carrier partners are critical to our success. They have feet on the ground during the loading , transport & delivery of the cargo. Excellent communications from all involved definitely increase the chances of a good outcome. We can’t be successful without them taking ownership of our shipments!
- David Pauly, Director- Industrial Products, 33 years of Industry Experience

Reliable, competent and professional. When a carrier consistently delivers these qualities, it preserves the level of trust the customer has entrusted BNSFL and I with to consistently Deliver What Matters to them. That foundation allows me to grow our business with the customer.
- David Walker, VP Service Line Sales, 40 years of Industry Experience

By providing proactive tracking notifications, especially with potential delays and issues prior to pickup and while in transit.
- Jack Malloy, Branch Manager-Phoenix, 11 years of Industry Experience

The best carriers are communicative, transparent, reliable, and never promise more than what they can deliver. They are open and ready to assist with driver details and whereabouts when required.        - Frizzell Sutherlin, Transportation Coordinator 2, 10 years of Industry Experience

Communication is key. Being proactive and relaying messages not only helps our customers, but helps our carriers by providing feedback for improvement.
- Josh Jacobi, Branch Manager-Austin, 14 years of Industry Experience